On-Demand Training
All providers: New provider orientation
- Register for new provider orientation – This link allows you to self-register for Magellan’s Learning Management System and be assigned the new provider orientation training.
- New provider orientation agenda
- Quick reference guide (effective July 1, 2024)
All providers: Credentialing and contracting resources
- Credentialing process for individual providers (5:35)
- Credentialing process for organizational/facility providers (5:18)
- Credentialing documentation checklist
- How to complete the Medicaid Disclosure Form (3:42)
All providers: Continuing education
Earning your CEUs just got easier—access Psych Hub at no cost!
Outpatient provider training recordings and materials
Availity Essentials
- Availity Essentials webinar handout (PDF)
- Administrator training recording (Availity Essentials sign-in required to access) and handout (PDF)
Claims
- Claims Submission – Part 1: Elements of a clean claim, how to submit claims (15:05) May 2024
- Claims Submission – Part 2: Claims processing, claims resubmission and resolution (7:13) May 2024
- Claims Submission - Presentation deck (PDF) May 2024
- Magellan Network and Claims Submission – Part 1 (9:41) and Part 2 (8:12) December 2023
Critical Incident Reporting and Quality-of-Care Concerns
- Part 1: Overview of QI department and critical incident reporting (14:08) December 2023
- Part 2: Quality-of-care concern process and releationship to critical incident reporting (4:43) December 2023
IBHP Provider Handbook Supplement Overview
- Part 1: Handbooks, credentialing and contracting, key resources (6:56) March 2024
- Part 2: Reimbursement (4:14) March 2024
- Part 3: Supervisory protocols, treatment record reviews (10:21) March 2024
- Handbook Supplement Overview presentation deck (PDF) March 2024
Providing Care
- Clinical Review Guidelines (11:25) and presentation deck (PDF) April 2024
- Orientation to American Indian/Alaska Native (AI/AN) health systems and culturally validated care (25:16)
Systems and Assessments
- Authorization System (55:41) and presentation deck (PDF) June 2024
- Outcomes and Assessments System (1:07:20) and presentation deck (PDF) June 2024
- Combined Behavioral Health Assessment and Federal Data Collection (1:17:01) and presentation deck (PDF) June 2024
Inpatient and residential provider training recordings and materials
Availity Essentials
- Availity Essentials webinar handout (PDF)
- Administrator training recording (Availity Essentials sign-in required to access) and handout (PDF)
Claims
- Claims Submission – Part 1: Elements of a clean claim, how to submit claims (15:05) May 2024
- Claims Submission – Part 2: Claims processing, claims resubmission and resolution (7:13) May 2024
- Claims Submission - Presentation deck (PDF) May 2024
Continuity of Member Care
IBHP Provider Handbook Supplement Overview
- Part 1: Handbooks, credentialing and contracting, key resources (6:56) March 2024
- Part 2: Reimbursement (4:14) March 2024
- Part 3: Supervisory protocols, treatment record reviews (10:21) March 2024
- Handbook Supplement Overview presentation deck (PDF) March 2024
Providing Care
- Clinical Review Guidelines (11:25) and presentation deck (PDF) April 2024
- Orientation to American Indian/Alaska Native (AI/AN) health systems and culturally validated care (25:16)
Systems and Assessments
- Authorization System (55:41) and presentation deck (PDF) June 2024
- Outcomes and Assessments System (1:07:20) and presentation deck (PDF) June 2024
- Combined Behavioral Health Assessment and Federal Data Collection (1:17:01) and presentation deck (PDF) June 2024
- Authorization submissions – Presentation deck (PDF)
Inpatient providers only
Magellan Overview and Key Processes
- Part 1: Introduction to Magellan (8:28)
- Part 2: Overview of Authorizations (4:12)
- Part 3: Claims Submission (7:48)
- Part 4: Magellan’s Approach to Network Development (7:24)
- Presentation deck (PDF)
Critical Incident Reporting and Quality-of-Care Concerns
- Part 1: Critical Incident Reporting (14:07)
- Part 2: Quality-of-Care Concerns (4:42)
- Presentation deck (PDF)
Residential providers only
Magellan Overview and Key Processes
- Part 1: Introduction to Magellan (8:53)
- Part 2: Overview of Authorizations (4:52)
- Part 3: Claims Submission (7:48)
- Part 4: Magellan’s Approach to Network Development (7:24)
- Presentation deck (PDF)
Critical Incident Reporting and Quality-of-Care Concerns
- Part 1: Critical Incident Reporting (14:07)
- Part 2: Quality-of-Care Concerns (4:42)
- Presentation deck (PDF)
All providers: State-sponsored events
- K12 Youth Suicide Prevention ECHO Series https://www.youtube.com/playlist?list=PL7ETCMgAG4ic_I0sDqXdlI3z7N651Txe0
All providers: Outcomes and Assessments System Training
- System Overview Demo (10:20)
- Generating Reports Demo (5:32)
- Adding and Submitting Assessments (5:14)
- Updating and Approving Assessments (4:18)
- Updating Users for a Member (2:44)