Training Events

All providers: Upcoming live training sessions


All sessions are virtual/Teams. After registering, you will receive a confirmation email containing information about joining the webinar.

New webinar announcement

Join us in our new webinar, Claims Inquiries. Topics include interpreting denial codes, remittance viewer, payment details, and claims life cycles. 

Claims inquiries system overview

Tuesday, May 19, 2026, 12-1 p.m. (Mountain), 11 a.m.-12 p.m. (Pacific) – Register
Thursday, May 21, 2026, 12-1 p.m. (Mountain), 11 a.m.-12 p.m. (Pacific) – Register
Tuesday, May 26, 2026, 12-1 p.m. (Mountain), 11 a.m.-12 p.m. (Pacific) – Register
Thursday, May 28, 2026, 12-1 p.m. (Mountain), 11 a.m.-12 p.m. (Pacific) – Register
Thursday, June 11, 2026, 12-1 p.m. (Mountain), 11 a.m.-12 p.m. (Pacific) – Register
Tuesday, June 23, 2026, 12-1 p.m. (Mountain), 11 a.m.-12 p.m. (Pacific) – Register
Thursday, June 25, 2026, 12-1 p.m. (Mountain), 11 a.m.-12 p.m. (Pacific) – Register

Topics covered: 

  • Interpreting denial codes
  • Remittance viewer and payment details
  • Claims lifecycle

Claims submission overview

Topics covered:

  • Claims submission options
  • How to correct a claim
  • Checking claims status

Outcomes and assessments system overview

Topics covered:

  • An overview of the Magellan Healthcare of Idaho outcomes and assessments system
  • How to access the system
  • Finding members in the system
  • Submitting assessments

Combined behavioral health assessment and federal data collection overview

Topics covered:

  • Introduction to the Behavioral Health Combined assessment 
  • Provider responsibilities and federal reporting requirements
  • Tips and tools for completing the assessment

Authorization system overview

Topics covered:

  • An overview of the authorization system 
  • How you will access the authorization system
  • Submitting electronic authorization submissions
  • Special features for Idaho Behavioral Health Plan providers

Wraparound 101 

Magellan and the Idaho Department of Health and Welfare invite you to Wraparound 101, a series of engaging virtual presentations designed to provide a complete overview of the wraparound process. Whether you're new to wraparound or need a refresher, these sessions are perfect for you! 

Topics covered:

  • What is Wraparound?
    • Discover how this approach benefits individuals and families in need of support. 
  • Eligibility criteria
    • Understand who qualifies for Wraparound services.
  • Access & referral process
    • Learn how to navigate service access and referrals with ease. 

There are no training dates available at this time, please check back later. 

All providers: New provider orientation

All providers: State-sponsored events

Certified Peer Support Specialists Only

  • Thanks for your interest in Youth Peer Support Training. The training application is currently closed. The next training for Q2 is scheduled for June 15-18. Please complete this form to receive updates about upcoming training opportunities.

Provider qualifications

  • Be 18 years of age or older.
  • High school diploma or equivalent
  • Current Idaho Peer Support Certification
    • You must have a current Idaho CPSS certification in order to attend Youth Peer Support Training. You will need to upload a copy of your current CPSS certificate with this form. Expired certifications will not be accepted.
    • For questions related to peer support certification, please visit the BPA Health website.
    • Please review BPA Health's certification guide for additional information. 
  • Lived experience as a youth
    • Self-identify as having personal lived experience of a mental health, substance use or co-occurring condition in your youth. You must have at least 1 year in recovery. 

When considering your qualifications for attending Youth Support Endorsement Training, please also note the following important items:

  • It is recommended that youth support providers be between 18-35 years of age.
  • It is important for youth to experience their youth support provider as their PEER. 
  • It is important for youth support providers to have a strong personal connection to current youth culture to connect with youth on a peer-to-peer level based on shared knowledge and experience.