Initiating Care

Providers should verify member eligibility for requested services before rendering care.

Log in to the Availity Essentials portal or contact Magellan at 1-855-202-0983 to obtain a member’s eligibility and benefits. 

To request an authorization for services (when required), log in to the Availity Essentials portal and click the Authorizations tile in the Magellan Healthcare Idaho Payer Space. You may also submit a request via fax. See the Provider Forms page. Contact Magellan at 1-855-202-0983 with questions about authorizations.

For information on the eligibility and authorization processes, including a list of services that require prior authorization, refer to the IBHP Provider Handbook Supplement, Section 3 Before Services Begin. 

Training resources