Contact Us

How can we help?

Contact Information

Members: 1-855-202-0973 (TTY 711)
24 hours a day, 7 days a week

Providers and Others: 1-855-202-0983
8:00 a.m. - 6:00 p.m. MT, 7:00 a.m. to 5:00 p.m. PT

Office Locations:
333 West Rossi Street
Boise, ID 83706

6500 N. Mineral Drive
Suite 202
Coeur D’Alene, ID 83815

500 S. 11th Avenue
Suite 201
Pocatello, ID 83201

Need Help? Let’s Get You to the Right Place.
We know your time is valuable. This section is designed to help you quickly find the right contact for your needs—whether you’re looking for support, provider information, or help with training information. Just choose the area that fits best, and we’ll guide you from there.

Provider inquiries: IdahoProvider@MagellanHealth.com

Tribal provider inquiries: IDTribalRelations@MagellanHealth.com

Provider trainings: MagellanIdahoTraining@MagellanHealth.com

Recovery & Resiliency services: recoveryresiliency@MagellanHealth.com

Magellan Special Investigations: siu@MagellanHealth.com 

Marketing & Communications: serranob@magellanhealth.com

 

David Welsh

Executive Director

Amber Leyba-Castle

Youth Empowerment Manager
degiulioa@magellanhealth.com

Brennan Serrano

Marketing Communications Manager

Dan Cockrell

Sr. Account Manager

Eric Lewis

Special Investigations Unit Manager

Jennifer Bly

Clinical Care Navigation Director

Jess Wojcik

Recovery and Resiliency Manager

Dr. Jonathan Harland

Medical Director

Julie Carlson

Sr. Director Integrated Healthcare

Mallory Kotze

Account Executive

Matt Hardin

Crisis System Director

Dr. Sam Pullen

Chief Medical Officer

Seth Ingram

Chief Operations Officer

Teresa Shackelford

Clinical Care Navigation Director

Tyler Nachtman

Chief Financial Officer

Yvonne Niedergesaess

Compliance Officer

Complaint (Grievance) Form

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