Member Portal Chat Tool Now Available! 

Members can now chat with a Magellan representative through the member portal. Click the portal link below to get started. 

Have your voice heard! Join the 2026 Member and Family Advisory Committee

Applications are due by February 6, 2026. Visit the Member and Family Advisory Committee page to learn more!

Welcome Members

Emotional wellbeing is the foundation of resilience — how you react to life’s challenges and grow from your experiences.

Contact Us

Call the Magellan member helpline at 1-855-202-0973 (TTY 711)
24 hours a day, 7 days a week

Member inquiries: MagellanIDmfam@MagellanHealth.com 
(This inbox is for Magellan members and their families to submit questions about the Idaho Behavioral Health Plan.)

Eligibility

You are a member of the IBHP if you are on Medicaid or you qualify for services funded by other programs. Click here to go to the eligibility page.

Member Information

Find member handbooks, forms and information like:
 
  • Your Rights and Responsibilities
  • How to file a Complaint, Appeal or State Fair Hearing
  • How to identify fraud, waste and abuse
Click here to go to the member information section.

Benefits and Services

In this section, you'll find a list of covered benefits, plus:
 
  • How to get care
  • Medicaid member information
  • Youth Empowerment Services (YES) information
  • Care management programs
  • Digital Emotional Wellbeing
Click here to go to the benefits and services section.