EDI Claims Processing Issue

Magellan has identified an issue where EDI‑submitted claims are not reaching our claims system. Our IT team is actively investigating and working toward a resolution. If you have questions, please contact IdahoProvider@MagellanHealth.com.

Reminder: Taxonomy codes required for claims processing

Ensure billing and rendering taxonomy codes are included to avoid denials after April 1, 2026.

For Providers

Welcome

Welcome to the Idaho Behavioral Health Plan! You can link to everything you need from this page.

Contact Us

Call 1-855-202-0983 (TTY 711)

Idaho Provider Inquiries: IdahoProvider@MagellanHealth.com
Idaho Training Team: MagellanIdahoTraining@MagellanHealth.com

Important Transition Information

Review information for providers about the transition of services to the new Idaho Behavioral Health Plan (IBHP). Visit the Important Transition Information page.
 

Join the Network

If you are interested in becoming a provider for the IBHP, visit the Join our Network page.
 

Provider Handbook & Forms

Review the IBHP provider handbook supplement and access forms to support your care of IBHP members. Go to the Handbooks and Forms section.
 

Providing Care

Learn more about clinical tools and protocols essential to the delivery of quality care to Magellan members. In this section you’ll find information on:

Go to the Providing Care section .
 

Getting Paid

Tap into tools and resources to help ensure you get paid accurately and timely for the services you provide to members.

Visit our Getting Paid section.

We encourage providers to submit claims electronically using one of the methods found on our Submitting claims page. If you opt to file on paper, claims must be submitted to: Magellan Healthcare, Inc. P.O. Box 1029 Maryland Heights, MO 63043.
 

Provider Communications

If you would like to receive updates and information from Magellan, please fill out the Provider Communications Form. 

Events & Training

Learn more about upcoming provider events and training, and listen to previously recorded sessions. Go to the Events & Training section.
 

News

Learn more about Magellan and IBHP in the news! Access the News section.
 

FAQs

View answers to providers’ frequently asked questions on our Provider FAQs page.