Community Connection Newsletter

Magellan works all year to make sure members get good behavioral healthcare. In 2025, the Magellan Quality team:

• Looked at 352 reports about serious events that happened to members.
• Investigated more than 100 cases to make sure care was safe and followed best practices.
• Reviewed over 755 treatment records to check that care met clinical guidelines.
• Wrote more than 90 reports to guide improvements in behavioral health services.

The team also works with the Idaho Department of Health and Welfare’s Competency Center to make the system better. All of this helps make care safer, higher quality, and more reliable for members across Idaho.
 

Wellness is about taking care of all parts of your life, and everyone’s path to wellness is different. There are eight parts of wellness: emotional, physical, work (occupational), thinking (intellectual), money (financial), social, environment, and spiritual. All of these areas are connected, and one can affect the others.

For example, if money is tight (financial), it might cause stress or worry (emotional). That stress can affect your health (physical) or make work harder (occupational). It can even affect your relationships (social) or make you question what matters most to you (spiritual).

Because all areas are connected, it helps to look at each one and see what you’re strong at and where you might need support. This can help you take small steps to feel healthier and more balanced.

Magellan has tools to help you explore all eight areas of wellness. Learn more and find resources on our website at magellanofidaho.com/web/magellan-of-idaho/w/about-recovery-resiliency.

 

Prism Psychology in Coeur d’Alene is now a provider in the Idaho Behavioral Health Plan network. Prism Psychology supports children and families as a Wraparound service provider supporting the Youth Empowerment Services (YES) system of care.

Prism Psychology works with Idaho’s YES system to support youth who have serious behavioral health needs. The program uses a team-based approach to help youth and families get the support they need.
The goal is to help youth stay stable at home, in school, and in their communities.

Who may benefit
This program may help youth who:

• Have significant behavioral health needs
• Are involved with multiple systems (such as school, mental health, or child welfare)
• May be at risk for higher levels of care or out-of-home placement
• Need coordinated support from multiple providers and services

How the program works
The program follows four main steps:

1. Engagement: Build relationships and identify family strengths.
2. Planning: Create a coordinated support plan.
3. Implementation: Connect youth and families with services and supports.
4. Transition: Help youth and families build long-term stability and independence.

This approach helps youth and families build connection, stability, and long-term success.

For more information about Prism Psychology, visit their website at prismpsychology.com or call them at 208-966-4206.