Training Events

All providers: Upcoming live training sessions


All sessions are virtual/Teams. After registering, you will receive a confirmation email containing information about joining the webinar.

Claims inquiries system overview

Topics covered: 

  • Interpreting denial codes
  • Remittance viewer and payment details
  • Claims lifecycle

Claims submission overview

Topics covered:

  • Claims submission options
  • How to correct a claim
  • Checking claims status

Outcomes and assessments system overview

Topics covered:

  • An overview of the Magellan Healthcare of Idaho outcomes and assessments system
  • How to access the system
  • Finding members in the system
  • Submitting assessments

Combined behavioral health assessment and federal data collection overview

No trainings scheduled, please check back later

Topics covered:

  • Introduction to the Behavioral Health Combined assessment 
  • Provider responsibilities and federal reporting requirements
  • Tips and tools for completing the assessment

Authorization system overview

Topics covered:

  • An overview of the authorization system 
  • How you will access the authorization system
  • Submitting electronic authorization submissions
  • Special features for Idaho Behavioral Health Plan providers

Live PCSP Training

Topics covered: 

  • Developing and updating PCSPs in Magellan’s outcomes and assessments system
  • Addressing common provider questions
  • Live question and answer sessions

Wraparound 101 

Magellan and the Idaho Department of Health and Welfare invite you to Wraparound 101, a series of engaging virtual presentations designed to provide a complete overview of the wraparound process. Whether you're new to wraparound or need a refresher, these sessions are perfect for you! 

Topics covered:

  • What is Wraparound?
    • Discover how this approach benefits individuals and families in need of support. 
  • Eligibility criteria
    • Understand who qualifies for Wraparound services.
  • Access & referral process
    • Learn how to navigate service access and referrals with ease.
  • Wednesday, July 22, 2026, 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) - Register (registration closes on July 20, 2026)
  • Friday, September 25, 2026, 2-3 p.m. (Mountain), 1-2 p.m. (Pacific) - Register (registration closes on September 23, 2026)
  • Wednesday, November 18, 2026, 3-4 p.m. (Mountain), 2-3 p.m. (Pacific) - Register (registration closes on November 16, 2026)

All providers: New provider orientation

All providers: State-sponsored events

Certified Peer Support Specialists Only

The next Youth Peer Support Specialist training is scheduled for Sept. 21-24, 2026. 

  • Please complete this form to receive updates about upcoming training opportunities.

Application for Youth Peer Support training

Provider qualifications

  • Be 18 years of age or older.
  • High school diploma or equivalent
  • Current Idaho Peer Support Certification
    • You must have a current Idaho CPSS certification in order to attend Youth Peer Support Training. You will need to upload a copy of your current CPSS certificate with this form. Expired certifications will not be accepted.
    • For questions related to peer support certification, please visit the BPA Health website.
    • Please review BPA Health's certification guide for additional information. 
  • Lived experience as a youth
    • Self-identify as having personal lived experience of a mental health, substance use or co-occurring condition in your youth. You must have at least 1 year in recovery. 

When considering your qualifications for attending Youth Support Endorsement Training, please also note the following important items:

  • It is recommended that youth support providers be between 18-35 years of age.
  • It is important for youth to experience their youth support provider as their PEER. 
  • It is important for youth support providers to have a strong personal connection to current youth culture to connect with youth on a peer-to-peer level based on shared knowledge and experience.