Training Events

All providers: Upcoming live training sessions


All sessions are virtual/Teams. After registering, you will receive a confirmation email containing information about joining the webinar.

Claims inquiries system overview

Topics covered: 

  • Interpreting denial codes
  • Remittance viewer and payment details
  • Claims lifecycle

Claims submission overview

Topics covered:

  • Claims submission options
  • How to correct a claim
  • Checking claims status

Outcomes and assessments system overview

Topics covered:

  • An overview of the Magellan Healthcare of Idaho outcomes and assessments system
  • How to access the system
  • Finding members in the system
  • Submitting assessments

Combined behavioral health assessment and federal data collection overview

No trainings scheduled, please check back later

Topics covered:

  • Introduction to the Behavioral Health Combined assessment 
  • Provider responsibilities and federal reporting requirements
  • Tips and tools for completing the assessment

Authorization system overview

Topics covered:

  • An overview of the authorization system 
  • How you will access the authorization system
  • Submitting electronic authorization submissions
  • Special features for Idaho Behavioral Health Plan providers

Live PCSP Training

  • There are currently no dates available. Please check back for updates. 

Topics covered: 

  • Developing and updating PCSPs in Magellan’s outcomes and assessments system
  • Addressing common provider questions
  • Live question and answer sessions

MCPE Provider Open Office Hours

Magellan is offering open office hour sessions to providers throughout the month of August for providers to ask questions related to the enrollment process with Gainwell. Sessions are offered bi-weekly, with morning and afternoon options, and will be limited to 45 minutes. This is not a training session; providers should only come if they have questions regarding the enrollment process. To register, please select a date and time that works best for you.

Wraparound 101 

Magellan and the Idaho Department of Health and Welfare invite you to Wraparound 101, a series of engaging virtual presentations designed to provide a complete overview of the wraparound process. Whether you're new to wraparound or need a refresher, these sessions are perfect for you! 

Topics covered:

  • What is Wraparound?
    • Discover how this approach benefits individuals and families in need of support. 
  • Eligibility criteria
    • Understand who qualifies for Wraparound services.
  • Access & referral process
    • Learn how to navigate service access and referrals with ease.
  • Wednesday, July 22, 2026, 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) - Register (registration closes on July 20, 2026)
  • Friday, September 25, 2026, 2-3 p.m. (Mountain), 1-2 p.m. (Pacific) - Register (registration closes on September 23, 2026)
  • Wednesday, November 18, 2026, 3-4 p.m. (Mountain), 2-3 p.m. (Pacific) - Register (registration closes on November 16, 2026)

All providers: New provider orientation

All providers: State-sponsored events

Certified Peer Support Specialists Only

The next Youth Peer Support Specialist training is scheduled for Sept. 21-24, 2026. 

  • Please complete this form to receive updates about upcoming training opportunities.

Application for Youth Peer Support training

Provider qualifications

  • Be 18 years of age or older.
  • High school diploma or equivalent
  • Current Idaho Peer Support Certification
    • You must have a current Idaho CPSS certification in order to attend Youth Peer Support Training. You will need to upload a copy of your current CPSS certificate with this form. Expired certifications will not be accepted.
    • For questions related to peer support certification, please visit the BPA Health website.
    • Please review BPA Health's certification guide for additional information. 
  • Lived experience as a youth
    • Self-identify as having personal lived experience of a mental health, substance use or co-occurring condition in your youth. You must have at least 1 year in recovery. 

When considering your qualifications for attending Youth Support Endorsement Training, please also note the following important items:

  • It is recommended that youth support providers be between 18-35 years of age.
  • It is important for youth to experience their youth support provider as their PEER. 
  • It is important for youth support providers to have a strong personal connection to current youth culture to connect with youth on a peer-to-peer level based on shared knowledge and experience.

Contact us

We're here to help! Contact ous Magellan Healthcare of Idaho training team at MagellanIdahoTraining@MagellanHealth.com.