Crisis Centers: Free, 24/7 support when you need it

Stock photo of counseling session

If you or someone you serve is facing a mental health or substance use crisis, or simply needs immediate support, Idaho’s crisis centers are here to help. These centers offer compassionate, confidential care to help people through tough moments and connect them with ongoing resources. Staff work with each person to understand what’s happening and find the right support for a safer, more hopeful next step.
A crisis can look different for everyone. It may include:

  • Thoughts of suicide
  • Bullying or harassment
  • Abuse or neglect
  • Loss of a loved one
  • High or overwhelming stress
  • Trouble managing mental health symptoms
  • Substance use or misuse

When someone visits a crisis center, they will be welcomed and guided through a simple intake process. Services may include:

  • Basic medical screening
  • Mental health and substance use assessments
  • Crisis intervention from trained professionals
  • Peer support or recovery coaching
  • Safety planning
  • Help connecting to additional or ongoing care

Crisis centers are free and open 24/7/365. Individuals can stay for up to 23 hours and 59 minutes per visit and may return as needed. No referral or insurance is required, and most centers accept walk-ins.
Each center has its own admission criteria. Individuals must enter voluntarily, be medically stable, not be violent or threatening, and meet the age requirements (18+ for adult crisis centers or ages 5–17 for youth crisis centers).

To learn more, and to find a youth or adult crisis center near you, visit magellanofidaho.com/crisis-support

If you have a client or patient that is in crisis and needs to talk now, call or text 988.