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Data on activity in the Idaho Behavioral Health Plan

Weekly Statistics

Oct. 13 - Oct. 19, 2024

Telephone Statistics
  • Number of provider calls received: 468
    • Average Speed to Answer: 4.0 seconds
  • Number of member calls received: 346
    • Average Speed to Answer: 1.3 seconds
  • Number of crisis calls received by 988/Idaho Crisis and Suicide Hotline: 448
Claim Statistics
  • Number of claims received: 37,050
  • Number of claims processed: 38,026
Prior Week Claims Summary: 10.06 - 10.12
  • Number of claims received: 36,990
  • Number of claims processed: 57,739

This information will be updated every Monday by 4pm Mountain Time.