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Data on activity in the Idaho Behavioral Health Plan

Weekly Statistics

Sept. 29 - Oct. 5, 2024

Telephone Statistics
  • Number of provider calls received: 607
    • Average Speed to Answer: 8.6 seconds
  • Number of member calls received: 421
    • Average Speed to Answer: 7.7 seconds
  • Number of crisis calls received by 988/Idaho Crisis and Suicide Hotline: 505
Claim Statistics
  • Number of claims received: 33,968
  • Number of claims processed: 22,183
Prior Week Claims Summary: 9.22 - 9.28
  • Number of claims received: 38,166
  • Number of claims processed: 41,008

This information will be updated every Monday by 4pm Mountain Time.