If the complaint is about Youth Empowerment Services (YES) and you wish to file anonymously, you may file a complaint with the Idaho Department of Health and Welfare (IDHW) at:
Phone: 1-208-364-1910
Email: yes@dhw.idaho.gov
Online: Youth Empowerment Services Concerns and Complaints form

How to request a complaint with Magellan:

Fill out, sign and submit this form.
You can include, with this form, any additional documentation to support the complaint.
A complaint can also be submitted verbally by calling Magellan at 1-855-202-0973 (TTY 711).
If additional information is needed, you might be contacted by a Magellan representative.
You will receive a written letter confirming receipt of your complaint within 5 business days.
Depending on the type of complaint this is categorized as, you could receive a resolution letter within 10 business days of Magellan's acceptance of your complaint form.
Some complaints could take up to 90 days to receive a written closure letter depending on if the complaint was related to the quality of care you received.

Complaints and Grievances - Magellan of Idaho

Form