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Data on activity in the Idaho Behavioral Health Plan

Weekly Statistics

Sept. 1 - Sept. 7, 2024

Telephone Statistics
  • Number of provider calls received: 429
    • Average Speed to Answer: 3.4 seconds
  • Number of member calls received: 395
    • Average Speed to Answer: 0.9 seconds
  • Number of crisis calls received by 988/Idaho Crisis and Suicide Hotline: 459
Claim Statistics
  • Number of claims received: 37,984
  • Number of claims processed: 21,677
Prior Week Claims Summary - 8.25-8.31
  • Number of claims received: 34,265
  • Number of claims processed: 27,571

This information will be updated every Monday by 4pm Mountain Time.