Understanding the proper use of Magellan's AUD form
Magellan's Authorization to Use and Disclose Protected Health Information (AUD) Form should only be used for a member to authorize Magellan to disclose the member’s protected health information (PHI) to a third party. This is no different than any form you have your patients sign in order for them to authorize you to disclose their PHI to someone else.
It is important to note that Magellan’s AUD form is not required for treatment purposes and should never be used as a condition of providing care to a member. The Magellan AUD form should be completed and signed by the member, or the member's authorized personal representative, only when the member wants Magellan to disclose their PHI to some third party, whether an individual or an entity.
Submitting AUD forms through P-CIS
The purpose of submitting an AUD form through Magellan’s outcomes and assessments system (P-CIS) is for the member to authorize Magellan to share their PHI with you as their provider via the P-CIS platform. Providers who submit AUD/consent forms through P-CIS should ensure the form is completed accurately and contains all required information before submission. Incomplete, inaccurate, expired, or otherwise invalid forms cannot be processed.
If an AUD form is determined to be invalid:
- The form will be returned.
- A deficiency letter will be issued identifying the specific issue(s) that must be corrected.
- Deficiency notifications may be sent via U.S. Mail (USPS) or email, as appropriate.
- Access to the requested assessment or information within P-CIS cannot be granted until a valid, corrected AUD form is received and processed.
Promptly reviewing and correcting identified deficiencies helps avoid delays in access to member information and supports compliance with privacy regulations.
Key reminders
✅ Use the AUD form when a member wants Magellan to disclose PHI to a third party.
✅ The member and/or authorized personal representative must complete and sign the form.
✅ Review forms carefully before submission to help prevent processing delays.
❌ Do not require a Magellan AUD form to provide treatment. An AUD form has nothing to do with furnishing care; they are only for disclosing information.
By ensuring AUD forms are used appropriately and submitted correctly, providers help maintain regulatory compliance and prevent unnecessary delays in accessing information needed to support the member. Thank you for your continued collaboration and for helping us protect member privacy while ensuring efficient processing of information requests.