This edition of the Magellan Quarterly Peak features a highlight of Seth Ingram, chief operating officer of the IBHP.

What is your role at Magellan?
As chief operating officer (COO), I collaborate with multiple departments to strengthen their operations and ensure alignment across the organization. My primary focus is on supporting the Crisis System, overseeing eligibility screenings for state-funded programs, and working closely with our data and analytics teams to improve reporting and decision-making.

What do you love the most about working at Magellan?
The people. At every level, Magellan fosters a culture of collaboration and mission-driven work. I’m inspired daily by colleagues who are committed to supporting our members and providers and to making a real difference in behavioral health.

What inspires your work in behavioral health? 
My inspiration comes from personal connections—friends and family members who have faced behavioral health challenges. I’ve seen how the right treatment can change lives, and I’m proud to play a role in an organization that helps individuals access the care they need at the right time.

What did you do prior to working for Magellan?
I have many years of experience working in both medical and behavioral health provider organizations, where I gained perspective on the challenges and opportunities within the care delivery system. This is my first role with a managed care organization (MCO). After moving to Idaho, I was motivated by the community spirit here and wanted to contribute in a meaningful way. Magellan provided the perfect opportunity to combine my background with a chance to serve the state and its people.

What do you enjoy doing outside of work? 
I enjoy staying active through regular workouts and playing sports with my kids. I also love tackling projects in my garage or around the house, which gives me a chance to build and create with my hands. Outside of home, I’m passionate about traveling and exploring the many beautiful places Idaho has to offer.