This quarter, we're highlighting Jennifer Pritchard, MA, LCPC, LPCC, Magellan's new quality manager. Since joining Magellan in 2025, Jennifer has played a key role in advancing quality initiatives across Idaho's behavioral health system, leading Quality of Care reviews, supporting provider oversight efforts and driving performance improvement projects focused on member outcomes.

Jennifer brings extensive experience in clinical care, supervision, and behavioral health program leadership, along with specialized expertise in behavioral health data analysis, substance use disorder treatment and ASAM levels of care. As a licensed clinical counselor in both Idaho and California, she combines clinical insight with a passion for quality improvement to help ensure members receive effective, high-quality care.

We are proud to feature Jennifer and the valuable leadership she brings to Magellan's Quality team.