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Data on activity in the Idaho Behavioral Health Plan

Weekly Statistics

Oct. 6 - Oct. 12, 2024

Telephone Statistics
  • Number of provider calls received: 532
    • Average Speed to Answer: 2.0 seconds
  • Number of member calls received: 430
    • Average Speed to Answer: 0.7 seconds
  • Number of crisis calls received by 988/Idaho Crisis and Suicide Hotline: 46
Claim Statistics
  • Number of claims received: 36,129
  • Number of claims processed: 58,283
Prior Week Claims Summary: 9.29 - 10.05
  • Number of claims received: 34,031
  • Number of claims processed: 21,768

This information will be updated every Monday by 4pm Mountain Time.