Data on activity in the Idaho Behavioral Health Plan

Daily Statistics

July 18, 2024

Telephone Statistics
  • Number of Provider Calls Received: 147
    • Average Speed to Answer: 1.0 seconds
  • Number of Member Calls Received: 99
    • Average Speed to Answer: 7.4 seconds
  • Number of Crisis Calls Received by 988/Idaho Crisis and Suicide Hotline: 70

Weekly Claim Statistics - as of Thursday 7.18

  • Number of claims received: 8,574
  • Number of claims processed: 7,347
This information will be updated by 4pm Mountain Time, Monday through Friday.